Terms & Conditions

1. Acceptance of Terms

By accessing and using ShortStayNG, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these terms, please do not use our services.

2. User Accounts

You are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

3. Booking and Payment

• All bookings are subject to availability and confirmation
• Payment must be made through our secure payment gateway
• Caution fees are refundable subject to property condition
• Commission rates are applied as stated during vendor onboarding
• Cancellation policies vary by property

4. Vendor Responsibilities

Vendors must provide accurate property information, maintain property standards, respond promptly to booking requests, and comply with all applicable laws and regulations.

5. User Conduct

Users agree to respect properties, follow house rules, and treat vendors with respect. Violation of property rules may result in forfeiture of caution fees.

6. Limitation of Liability

ShortStayNG acts as an intermediary between users and vendors. We are not responsible for the condition, safety, or legality of properties listed on our platform.

7. Privacy

Your privacy is important to us. We collect and use personal information only as described in our Privacy Policy. We do not share your information with third parties except as necessary to provide our services.

8. Dispute Resolution

Any disputes arising from bookings should first be addressed with the vendor. If unresolved, contact our support team for mediation.